Viewing Server Agent statistics and errors
You can view detailed Server Agent statistics using the Venafi Statistics Viewer MMC snap-in. This snap-in is available as part of the Venafi MMC Snap-In Collection. The Venafi MMC Snap-In Collection can be installed on any Windows machine, thereby allowing you to view statistics and errors without having to log on to the Trust Protection Platform server itself.
Install the Venafi MMC Snap-In Collection
For steps on installing the MMC Snap-In Collection, see Install the Venafi MMC Snap-In Collection. After you've installed the snap-in collection and have loaded the Venafi Statistics Viewer snap-in to the MMC, return to this page for additional instruction on viewing Server Agent statistics.
Viewing statistics and errors
In the left navigation panel, expand Venafi Statistics Viewer, and then click Statistics. The statistics viewer opens in the center data panel.
The statistics panel includes a number of data refinement options in the Quick View section. For Server Agent statistics, select Server Agent from the Category drop-down.
You can further refine the data by selecting one of the following from the Event drop-down:
- General Connection Error
- Heartbeat
- Update Error
- VOC Error
After selecting an event, use the remaining options in the Quick View section to get more specific reports. The options available in the Quick View sections adjust based on the Category and Event.
As you refine the report, the graph will adjust. For additional data, hover over a node on the graph.
Saving views
If there are views that you find particularly useful, you can save those views for quick reference. Once you have a view you want to save, click Save as custom statistic in the right Actions panel.
In the dialog box that opens, you can give the view a name, description, and where to save the view in the left navigation.