Upgrade status icon and page
Your upgrade to 24.3 consists of two processes:
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Each engine connected to the database gets upgraded to 24.3.
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The database gets upgraded to the 24.3 schema.
If you are using an offline upgrade, both of these processes are typically complete before you restart the Venafi services on the engines, so the upgrade is completed while all engines are off-line. For details, see Offline upgrade.
If you are using one of the rolling upgrade methods, there will be a time of version inconsistency as the upgrade rolls out; some servers that have yet to be updated will be on the previous version while others will have been successfully upgraded to 24.3. This also applies to stored data in the database as the system upgrades to the format used in 24.3. For information on our rolling upgrade options, see Upgrade steps
When an upgrade is in progress, an "upgrade in progress" icon is displayed on the right side of the menu bar. This animated icon alerts all users that because an upgrade is in progress, system performance may be impacted.
Users with access to the Platform product can click the icon to see the upgrade status for each engine and the databases in the cluster, and will see a modified icon if there is an error during upgrade. You can either click the upgrade status icon and will be automatically redirected, or you can manually navigate to your user account icon > About > Upgrade Status.
The upgrade status page shows you all the engines and their current status. A blocked icon is shown next to servers that are waiting for something before the upgrade can continue. Click the expand arrow next to the engine name to see the upgrade tasks and statuses for a specific engine.
The upgrade status icon and status page not only notify you about the status of your rolling upgrades, but more importantly, it enables you to better manage those upgrades by helping you quickly identify and resolve potential issues without needing to contact Support.
The same information available on this page is available using the WebSDK using a series of SystemStatus/Upgrade endpoints, such as GET SystemStatus/Upgrade/Summary.SystemStatus/Upgrade endpoints in the navigation panel on that page.